Welcome to our T&C section. We are here to assist you with any questions or comments. Feel free to reach out to us and we will get back to you as soon as possible.

​

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DELSIN POWER''s relationship with you in relation to this website.

The term 'DELSIN POWER' or 'us' or 'we' refers to the owner of the website whose registered/operational office is B-4, Vijay Enclave, Palam Dabri Road, New Delhi South West Delhi DELHI 110045. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.

• You may not create a link to this website from another website or document without DELSIN POWER’s prior written consent.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

​

​

Delsin Power Franchise:

Delsin Power Franchise Terms and Conditions

1. Franchise Fee: To initiate the franchise agreement, a one-time non-refundable deposit of ₹35,000 is required. This deposit secures your franchise rights within the designated territory.

2. Territory: Each franchisee will be granted exclusive rights to operate within a designated territory, subject to meeting performance targets and compliance with the franchise agreement.

3. Training: Delsin Power will provide comprehensive training on product knowledge, sales and marketing strategies, operational procedures, and customer service standards to ensure the successful operation of the franchise.

4. Support: Ongoing support will be provided, including marketing assistance, access to proprietary technology, and regular performance evaluations.

5. Royalties: Franchisees are required to pay a monthly royalty fee, calculated as a percentage of gross sales, as outlined in the franchise agreement.

6. Marketing: Franchisees are expected to participate in regional and national marketing campaigns as directed by Delsin Power to promote brand visibility and growth.

7. Quality Assurance: Franchisees must adhere to Delsin Power's quality standards, ensuring consistency in product and service quality.

8. Renewal: The franchise agreement is typically valid for a specified term, with an option for renewal subject to mutual agreement.

9. Termination: Termination conditions are outlined in the franchise agreement, including breach of contract, failure to meet performance targets or violation of brand standards.

10. Confidentiality: Franchisees are required to maintain the confidentiality of proprietary information and trade secrets disclosed during the franchise relationship.

11. Exit Strategy: In the event of franchise termination or expiration, guidelines for the transition of assets and customer relationships will be provided.

These terms and conditions are subject to negotiation and may vary depending on specific franchise agreements. Prospective franchisees are encouraged to seek legal counsel and review the franchise agreement thoroughly before entering into the partnership with Delsin Power.

​

​

Delsin Power EPC

1. Project Scope and Cost: The scope of work, project cost, and timeline for the EPC project will be outlined in the project proposal and contract. Any changes to the scope or cost must be agreed upon in writing by both parties.

2. Project Timelines: The EPC project will be executed according to agreed-upon timelines. Delays due to unforeseen circumstances may occur, and both parties will work together to minimize such delays.

3. Payment Terms: Payment milestones and schedules will be specified in the contract. Payments must be made promptly as per the agreed-upon terms. Delayed payments may result in project delays.

4. Basic Necessities: The client agrees to provide necessary amenities to the installation team, including access to clean drinking water and electricity, at the project site to ensure a safe and efficient work environment.

5. Safety and Security: The installation team will adhere to safety protocols during the project. The client is responsible for ensuring a safe working environment and will be liable for any accidents or injuries caused by unsafe conditions on the site.

6. Staff Conduct: Verbal or physical abuse of the installation team will not be tolerated. Both parties agree to maintain a respectful and professional working relationship.

7. Project Changes: Any changes or modifications to the project scope must be formally documented, and their impact on project cost and timeline will be assessed and agreed upon.

8. Warranty and Defects: The EPC project will be executed to industry standards. The client will notify the EPC contractor of any defects or issues within the agreed-upon warranty period, and the contractor will rectify them at no additional cost.

9. Ownership and Permits: The client is responsible for obtaining all necessary permits, approvals, and rights for the project site. Ownership of the project and its components will be transferred to the client upon successful completion and payment.

10. Termination: Either party may terminate the contract under specified conditions, as outlined in the contract.

By entering into this EPC contract, both parties acknowledge and agree to abide by these terms and conditions. Open communication and collaboration are key to the successful execution of the project, ensuring it is completed safely, efficiently, and to the client's satisfaction.

​

​

Delsin Plus AMC: Solar Maintenance Services Terms and Conditions

1. Payment Terms: All payments for solar maintenance services are due in full in advance, prior to the commencement of any work. Payments can be made through the available online payment methods or as mutually agreed upon.

2. Service Scheduling: Upon receipt of payment, our team will schedule your maintenance visit. We strive to reach your location within one week from the date of payment, subject to availability and scheduling constraints.

3. Online Booking: Our services can be booked online through our official website or other authorized platforms. Online booking ensures a quick and efficient process.

4. Additional Material Charges: Any additional materials required for repairs or maintenance that are not included in the standard service package will be charged separately. The customer will be informed of these charges, and approval will be sought before proceeding with the work.

5. Cancellation and Rescheduling: If you need to cancel or reschedule your maintenance appointment, please notify us at least 48 hours in advance to avoid rescheduling fees. Cancellation fees may apply if the request is made less than 48 hours before the scheduled appointment.

6. Access to Equipment: Please ensure that our team has safe and unrestricted access to your solar equipment during the scheduled maintenance appointment.

7. Safety and Compliance: Our team will adhere to safety protocols and industry standards during the maintenance service. Any additional work required to bring the system into compliance with safety standards will be communicated to the customer.

8. Warranty: We provide a warranty on the maintenance work performed. Any issues arising due to our maintenance work will be rectified at no extra charge during the warranty period.

9. Customer Responsibilities: The customer is responsible for providing accurate information about their solar system and any relevant access details. Failure to provide accurate information may result in additional charges or rescheduling.

10. Dispute Resolution: In the event of any disputes or concerns, please contact our customer service department for prompt resolution.

By booking our solar maintenance services, you agree to abide by these terms and conditions. Please read them carefully and contact us if you have any questions or require clarification before booking our services. Your satisfaction and the proper functioning of your solar system are our top priorities.

​

​

Delsin Power Mounting Structure

1. Warranty Period: The mounting structure provided by Delsin Power is backed by a 15-year warranty from the date of installation. This warranty covers structural integrity and performance.

2. Warranty Coverage: During the warranty period, Delsin Power will repair or replace, at its discretion, any mounting structure components that prove to be defective in materials or workmanship. This includes issues related to corrosion, structural stability, and overall performance.

3. Warranty Exclusions: The warranty does not cover damages or defects caused by improper installation, modifications, unauthorized repairs, acts of nature, accidents, misuse, or neglect. Any alterations or repairs made by unauthorized parties will void the warranty.

4. Regular Maintenance: To maintain the warranty's validity, the mounting structure must undergo regular maintenance as recommended by Delsin Power. Neglecting recommended maintenance may affect the warranty coverage.

5. Notification of Defects: In the event of any defects or issues covered by the warranty, the customer must promptly notify Delsin Power in writing, providing details of the problem.

6. Access for Inspection: The customer shall provide Delsin Power with safe and unrestricted access to the mounting structure for inspection and repair purposes during the warranty period.

7. Limitation of Liability: Delsin Power's liability under this warranty is limited to the repair or replacement of defective components. oP shall not be liable for Delsin Power's consequential or incidental damages.

8. Transferability: This warranty is transferable to subsequent owners of the property where the mounting structure is installed. The new owner must notify Delsin Power of the ownership transfer within 30 days to ensure the warranty remains in effect.

9. Documentation: The customer is responsible for retaining all installation and maintenance records as proof of compliance with the warranty terms.

10. Termination of Warranty: If Delsin Power determines that the mounting structure has been subject to misuse, neglect, or unauthorized modifications, or if recommended maintenance has not been performed, the warranty may be voided.

By accepting the mounting structure and its warranty, the customer acknowledges and agrees to these terms and conditions. Please contact Delsin Power for any warranty claims or questions regarding the warranty coverage. We are committed to ensuring the durability and reliability of our mounting structures for your solar installation.

​

​

Balance of System (BOS) Terms and Conditions with a 3-Year Warranty

1. Warranty Period: The BOS components provided by Delsin Power are covered by a 3-year warranty from the date of installation or purchase. This warranty covers defects in materials and workmanship during normal use.

2. Warranty Coverage: During the warranty period, Delsin Power will repair or replace, at its discretion, any BOS components that prove to be defective. This includes issues related to manufacturing defects, functionality, and performance.

3. Warranty Exclusions: The warranty does not cover damages or defects caused by improper installation, misuse, accidents, modifications, unauthorized repairs, acts of nature, or neglect. Any alterations or repairs made by unauthorized parties will void the warranty.

4. Regular Maintenance: To maintain the warranty's validity, the BOS components must undergo regular maintenance as recommended by Delsin Power. Neglecting recommended maintenance may affect the warranty coverage.

5. Notification of Defects: In the event of any defects or issues covered by the warranty, the customer must promptly notifyDelsin Power in writing, providing details of the problem.

6. Access for Inspection: The customer shall provide Delsin Power with safe and unrestricted access to the BOS components for inspection and repair purposes during the warranty period.

7. Limitation of Liability: Delsin Power's liability under this warranty is limited to the repair or replacement of defective components. Delsin Power shall not be liable for any consequential or incidental damages.

8. Transferability: This warranty is transferable to subsequent owners of the property where the BOS components are installed. The new owner must notify Delsin Power of the ownership transfer within 30 days to ensure the warranty remains in effect.

9. Documentation: The customer is responsible for retaining all installation and maintenance records as proof of compliance with the warranty terms.

10. Termination of Warranty: If Delsin Power determines that defects or damages are a result of factors not covered by the warranty, or if recommended maintenance has not been performed, the warranty may be voided.

By accepting the BOS components and their warranty, the customer acknowledges and agrees to these terms and conditions. Please contact Delsin Power for any warranty claims or questions regarding the warranty coverage. We are committed to ensuring the reliability and performance of our BOS components for your solar installation.